What is the HP Printer Assistant? How to download & Install?

HP Support Assistant assists in computer stay updated  by finding updates and providing troubleshooting tools. To open HP Support Assistant, click the app icon in the task bar, or search Windows for support assistant.

What is the difference between HP Smart and HP printer assistant?

HP Printer Assistant vs HP Smart

HP Smart has more features than HP Printer Assistant. The biggest difference is that HP Smart requires you to download it separately, while the HP Printer Assistant comes with the HP printer drivers.

Some Frequently Asked Questions About HP Printer Assistant (FAQs)

Check if Printer Assistant installed on your PC or not?

HP Printer Assistant program installs automatically when a HP printer software is installed on windows computer. You may use either a printer CD or HP website to install the printer drivers. To check if HP Pinter assistant is available on your machine, use one of the following methods:

  • Double-click the printer icon on the computer to open Printer Assistant.
  • Use the Search feature in Windows for your printer model name, and then click your printer in the list of results to open Printer Assistant.
  • If you cannot find Printer Assistant, download and install the full feature driver for your printer on your computer.

Is HP Printer Assistant accessible for Mac?

HP Printer Assistant is printer management software which works with operating system -Windows. HP Print driver installs the software on windows. This program allows scan documents and photos, order supplies, check ink levels, and more.

HP Printer Assistant is not available for macOS or OS X. A HP program named as “HP Utiity” is available for MAC operating system. This program installs a full feature software with similar tools to work with MAC operating system.

Guidelines for downloading the HP Printer Assistant from HP official Website:

  • Why is my HP printer not working with USB?Check Cables and Printer USB Ports
    • Check the USB cable for damage and recommended length, and then restart your printer and computer.
    • Turn off the printer and the computer.
    • Disconnect the USB cable from the computer and printer.
    • Check all cable connections (including the power cord) on the printer side. If the printer does have power and you’ve properly connected the communication cable, but the printer is still not recognized, try switching to a different USB port on the PC.
    • If the cable is damaged or longer than 3 m (9 ft 10 in), replace it

    Reconnect your printer

    HP Printer Assistant is printing software to set up your printer, scan, order supplies, check ink levels, and more. Driver to install this software are compatible with HP printers made after 2009.

    Recent upgrades to newer version of Windows may overwrite the printer information in HP Printer Assistant. This leads to printers getting disconnected with your computer device. Use HP Printer Assistant to re-connect your printer as a new printer and access HP Printer Assistant tools.

    1. Click Connect a new printer.
    2. Select the connection type at prompt, then follow all the on-screen instructions to set up the printer.
    3. If Connection fails, click retry, and then continue to the next step
    4. Turn off the printer, and then restart your computer.
    5. Turn on the printer, and then open HP Printer Assistant.
    • If HP Printer Assistant works, the issue is resolved.
    • If HP Printer Assistant does not work or the connection fails, continue to the next step.

    Uninstall HP printer program

    Uninstall the HP print driver and software before reinstalling the latest driver.

    1. Disconnect the USB cable from the printer, if necessary.
    2. In Windows, search for and open the Control Panel.
    3. Click Programs and Features.
    4. In the list of installed programs, click your HP printer name, and then click Uninstall or Yes.
    5. Follow the on-screen instructions to complete the software removal.
    6. Restart the computer.

    Reinstall Printer driver from the official HP Website

    After uninstalling HP Printer software, download and install the latest available version of the software. Use the installation CD if the driver on it is compatible with the windows version you are using.  Else, proceed with manual setup

    1. Turn on your printer.
    2. Disconnect the USB cable from the printer. The software installation process will prompt you to connect the cable if required.
    3. Connect to HP Cutomer Support – Software and Driver downloads page on the web.
    4. Follow the prompts. If a Let’s identify your product to get started message is displayed, click Printer, key in your printer model number, and then click on Submit.
    5. Select the current operating system of your machine, you may change the operating system if required. Click Change, select your version, and then click Change.
    6. Selct and click the Driver heading, select and click Download for the full feature software package, or select Basic Drivers for other options.

    After the Download is complete follow the next steps:

    Restart the computer and the printer

    Restart the computer and  printer. This is essential  to finish setting up the software in Windows.

    1. Turn off the printer, and then restart your computer.
    2. Turn on the printer, and then open HP Printer Assistant.
    • If HP Printer Assistant works, the issue is resolved.
    • If HP Printer Assistant does not work, and the Printer Setup & Software screen displays, click Connect a new printer. Follow the on-screen instructions. Restart the printer and computer to complete the software installation.

    Our HP Printer Tech Support includes the following:

    1. How to contact HP Printer Technical Support.
    2. Where to find HP Printer Assistance Toll Free Number.
    3. How to contact HP Printer Customer Service Number.
    4. Printer setup issues
    5. USB Cable setup
    6. Wireless setup

    5.Printing issues

    • Color or Black Ink print issues
    • Scan issues
    • Ink cartridge jam issues
    • Paper jams, Paper Tray Jam
    • Some or all of the printing on the page is faded.
    • Ghosting.
    • Print job not released from queue.
    1. Printer is displaying an error code 50.4.
    2. Can’t find a driver for a particular operating system.
    3. Printer is not printing from the expected paper tray.
    4. Printer picks up all the paper from the manual feed tray rather than one sheet.
    5. Printer is displaying an error code 79.
    6. Trouble printing onto envelopes.

    We recommended HP Printer Assistant because of the following reasons:

    • Our team is a set of qualified technicians, with appropriate experience to fix any kind of issue with HP printer.
    • We respond promptly, no need to wait long time on the queue.
    • We provide support via Phone, chat and email.
    • 30 days money back guarantee in case of dissatisfaction.

    We offer Most Affordable & Flexible Plans which starts from as low as $49.99.

    One-time online HP printer tech support for $49.99, guaranteed for 1 month.


    LET’S CALL THE TOLL FREE +1(844)-539-9831

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